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Workflow Test Error Messages

The following lists error messages specific to the OpenLab CDS Workflow Test.

Error configuring Test Services instrument - please contact system administrator for assistance​

  • This error can occur if the instrument is currently in use. Verify that it is not in use.
  • If the issue persists, delete the instrument — it will be recreated automatically on the next run of Test Services.

Test Services cannot create instrument - please contact system administrator for assistance​

  • Troubleshooting steps are the same as for Error configuring Test Services instrument.

Error configuring Test Services Project - please contact system administrator for assistance​

  • This error can occur if Content Management is unavailable, or if there are other issues in Content Management (such as disk space or licensing). Verify there are no issues with Content Management.
  • You can also try removing the project from the Control Panel — it will be recreated automatically on the next run. All previous results will remain in Content Management untouched.

Test Services project is required for Test Services verification - please contact system administrator for assistance​

  • This error occurs if the instrument is found but the project is not. Since Test Services creates both automatically, this message only appears if something interfered with Test Services during execution. Ensure that Test Services is uninterrupted from OpenLab CDS, then retry.

Valid local instrument controller is required for Test Services verification - please contact system administrator for assistance​

  • This occurs if the Instrument Controller is unavailable while configuring the Test Services instrument. Verify that the AIC is operational and retry.

Error submitting sequence - please contact system administrator for assistance​

  • A sequence run can fail for any number of reasons. Refer to the Test Services logs found in OpenLab CDS Control Panel > Administration > Diagnostics for further information. See also Logs.