Troubleshooting

Choose the guide that matches what you observed. Each guide describes the symptom and the checks or recovery steps for that problem. Review its prerequisites before changing the configuration.

Where to start

What you observed	Start with
A run reports a result other than Passed.	Results reported as not passed
The Workflow Test stalls at Starting sequence on a domain-joined machine.	Sequence hangs during the Workflow Test
The Test Services project or instrument is missing, renamed, or changed.	Projects or instruments missing or incorrect
Expected notifications do not arrive, or email configuration warnings appear.	Email notifications not working

Related information

• Error messages: look up a specific message and its resolution steps.
• Test result statuses: check the meaning of a result or progress value.
• View the Test Services logs: locate log files for troubleshooting.